Part Time Sales Lead - Franklin Park Mall

Essential Functions:
⦁ Supervises associates engaged in all selling and operational activities, including inventory management, ringing POS transactions, and in performing services for customers.
⦁ Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
⦁ Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
⦁ Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
⦁ Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
⦁ Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
⦁ Supports and administers receipt and dispatch of inventory and supplies according to company policy.
⦁ Models selling expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
⦁ Builds and maintains a solid customer following through building loyalty and clienteling.
⦁ Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
⦁ Participates in and facilitates visual directives including execution of planograms and merchandise replenishment.
⦁ Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
⦁ Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
⦁ Other duties as assigned/required

Job Requirements:
⦁ Must be 18 years of age or older.
⦁ Must have a high school diploma/GED Must have 1-3 years; retail experience (Sales; Luxury or Jewelry Sales preferred)
⦁ Excellent communication skills
⦁ Excellent customer service skills
⦁ Strong organizational skills and ability to multi-task in a fast-paced environment
⦁ Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
⦁ Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Please apply using the email address below, including the job title and location in the subject line: 

us.oh.franklinparkmall@pandorastores.net

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