Performance and Reward Manager

Created: 09-11-2020


Category: HR

Location: London, United Kingdom

As part of the UK & Ireland HR team and working in close collaboration with the Global Performance and Reward team, the Performance & Reward (P&R) Manager will be responsible for the delivery of and performance and reward policies and initiatives in the UK & Ireland cluster. Furthermore, the P&R Manager will be the designated Reward contact for HR and for Business Leaders in the UK and Ireland cluster. Reporting to the UK and Ireland HR Director as part of a growing HR team, this role will partner closely with both the local and global HR teams and will have direct reporting responsibility for the Cluster Payroll Specialist position.


The Performance and Reward Manager must ensure that prioritisation and implementation of all P&R projects and initiatives match organisational priorities and will encompass all aspects of performance and reward including: reward & recognition schemes and performance and benefits solutions to drive employee engagement and retention.  We truly value our people here at Pandora, and it will be the responsibility of the Performance & Reward manager to further drive and demonstrate this culture through their role.


Key responsibilities include:

  • Lead the delivery and deployment of performance and reward strategies for Pandora UK & Ireland in close collaboration with business stakeholders and the global performance and reward team
  • Use reporting and data analytics to assess current offerings and inform strategic recommendations on implementing new performance & reward initiatives (e.g. remuneration, bonus schemes, STIP, benefits, leave entitlements)
  • Using your expertise and market data, ensure Pandora remain competitive and strongly positioned in the market. Effectively manage reward and renumeration , supported by external benchmarking
  • Provide expertise on Performance and Reward for UK & Ireland, ensuring Governance and Compliance (e.g. Compensation Recommendations in the new hire/promotion/transfer processes, based on internal and external benchmarking) to ensure local performance and reward initiatives comply with statutory and regulatory requirements
  • Drive reporting and people data and technology deployments within the cluster, ensuring quality and privacy compliance
  • Manage/Oversee every-day payroll & pensions operations, ensuring actions are aligned to operational and regulatory requirements
  • Manage all pay matters (including incentive programmes and bonus arrangements) in line with global strategy
  • Lead the delivery of the annual salary review process, business partnering closely with line managers across the business
  • Effective management and communication of benefits and related processes: Educate all stake-holders and employees
  • Negotiate with local third-party providers regarding performance & reward,ensuring we have the best providers for our business needs and our employee demographic
  • Work with our benefits platform provider to enhance our online benefits portal and the end user experience
  • Mentor and collaborate with the UK & Ireland HR team on Performance and Reward matters to ensure performance and reward initiatives are aligned to the wider people strategy, partnering with HRBPs to develop and promote a high performance culture through performance & reward initiatives and people performance management
  • Maintain Inventory of Rewards Items, systems and Processes for UK & Ireland, to support the development of a professional reward function
  • Represent the UK and Ireland markets within Global Performance and Reward related forums



  • Solid experience managing Performance and Reward Landscape for UK and Ireland (including local benefits) within an in-house global reward team (preferably Retail)
  • Degree in Economics, Business, Finance Statistics, Human Resources, Psychology or equivalent subject or experience
  • A goal oriented and solution-focused project manager with extensive experience building and leading new projects and initiatives within tight timeframes
  • Expert knowledge of performance and reward related HR cycle plan activities.
  • Experience building and implementing performance and reward programmes with a mindset for continuous improvement whilst positively impacting employee engagement.
  • Confident with streamlining processes to improve cost and efficiency and willingness to adapt to change
  • Innovative leader that confidently partners with external provider and internal stakeholders at all levels to communicate key performance and reward strategies.
  • Thrives in a fast-paced organisation and had enthusiasm and willingness to drive a global agenda
  • Meticulous attention to detail
  • Strategic leader with demonstrable ability to work effectively in a matrix organisation with local and global stakeholders
  • Excellent stakeholder management, collaborate business partnering and influencing skills
  • Strong and effective communication – verbally and written with fluency in English



Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes:

  • A highly competitive salary and bonus package
  • Generous 55% employee discount on all Pandora product
  • Winniperks - Our online benefits platform
  • Company pension scheme
  • Private medical insurance
  • Daily lunch allowance
  • Flexible Working
  • Parties and incentives throughout the year


If you think you could rise to this challenge, please click HERE to apply now.