Customer Service Assistant - France (M/F)

Posted: 14 jul 2017

Deadline: 14 jul 2017

Location: Hamburg (Germany)

We operate within an attractive working environment with a unique business model within the logistics industry, supporting our customers in the EMEA area.

We are looking for Customer Service Assistants who will be responsible for Customer Requests from the Area France - working in our Customer Service Center in Hamburg.


Your responsibilities:
You process customer requests in French and English language
You reply to our customer requests regarding deliveries, orders and complaints verbally or written
Cooperation with several internal departments

Your profile:
High level of service orientation
You like working with customers
You are able to work in our fast growing international team
You are results-oriented and able to handle several tasks at once. At the same time, you take an operational and pragmatic approach to tasks and challenges, and you stay calm when things get hectic.
You are fluent in French and English, another European language would be of an advantage

We offer:
An exciting role in an international organisation with a hub of passionate and performance-driven people with a can-do spirit. We are a busy department who work closely together, help each other out and appreciate an informal and humorous tone.

If you see yourself in the position and would like to become a part of PANDORA world please send us your digital application in English or German including desired salary and the earliest starting date to: with the subject "Customer Service Assistant"

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through approximately 7,900 points of sale, including more than 2,100 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 21,200 people worldwide of whom around 12,500 are located in Thailand, where the company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2016, PANDORA’s total revenue was DKK 20.3 billion (approximately EUR 2.7 billion).
See all our products and collections on