PANDORA

Sales training

PANDORA offers extensive sales training to the 35,000 people engaged in selling our jewellery in around 9,000 points of sale around the world. Our training programmes are available to staff in both PANDORA owned and operated stores and stores run by our retail partners. 

Training content spans from PANDORA-specific knowledge, through jewellery and material understanding to professional psychology, skills and techniques. Our more than 50 highly skilled in-house trainers provide coaching and face-to-face training sessions, one-on-one coaching, classroom training sessions, large roadshow training events, launch events and webinars.

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THE POD - OUR E-LEARNING PLATFORM
As a supplement to our face-to-face training, we have developed a customised e-learning portal we call PANDORA on Demand, or the POD in short. 

All PANDORA employees have access to the POD – a user-friendly portal containing numerous training courses that keep PANDORA's global team well-informed about our heritage, our culture and values, our CSR and ethics initiatives, our organisation, and not least our products. In 2013, a record 312,0000 courses were completed on the POD, which won an international award for Most Impactful Training Programme. 

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ANGELA

RETAIL ASSISTANT, AUSTRALIA

"Working at PANDORA is not about transactions, it's really about the interactions with people. The value of my performance is measured by the smiles on my customers' faces when I have helped them, and again when they return to the store to continue their unforgettable moments."

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In the UK alone, we train over 30 PANDORA store staff every day, resulting in nearly 2,000 hours of training a year.

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EXPLORE OUR JEWELLERY

Visit our consumer website www.pandora.net