District Manager - Corporate Stores

Created: 30-06-2020

Deadline: 28-08-2020

Category: Retail

Location: Cleveland, OH

District Manager is primarily responsible to driving all activities required to achieve district goals, including sales volume, key performance indicators, and profit objectives through managing the Store Leadership Teams, recruiting, coaching and building talented, committed and high performing teams that work together to provide excellent consumer experience, managing and controlling the operating expenses, and achieving operational excellence 

Essential Functions of a PANDORA District Manager: 

  • Forecasts talent needs in the district; pro-actively recruits and coaches based on talent needs 
  • Provides direction and sets priorities for Store Managers; monitors progress in achieving company initiatives, priorities and objectives during store visits. Identifies and communicate sales tactics and strategic direction; acts upon best practices and effectively implements and executes sales strategy throughout the district 
  • Proven leadership ability to challenge and motivate management teams in an atmosphere of mutual respect by fostering support of innovative business practices 
  • Prepares and conducts performance appraisals and evaluations for Store Managers; recognizes performance gaps and coaches Store Manager to take appropriate action 
  • Ability to function as a role model during all store visits, ensuring that the client remains the top priority; ability to respond empathetically to client’s needs 
  • Ensures that all stores effectively execute the brand’s service principles and standards; researches and resolves customer concerns promptly; shares best practices with other stores in the district. 
  • Reviews store financial components, analyzing Key Performance Indicators (sales, traffic, etc.) for trends, opportunities, and deficiencies and coaches as appropriate. Determines the optimum use of payroll and resources to maximize store contribution and financial results. 
  • Stays abreast of market trends and competitor practices; communicates related opportunities and challenges to the owned and operated team in relation to retail and outlet divisions specifically 
  • Serves as effective communication liaison between district and the Regional Sales and Operations Manager; builds an effective network within the brand, across all brands, and in the market 
  • Coaches Store Managers on standards for effective execution of workload planning, scheduling, and all operational standards. Supports the VM in the instruction of visual merchandising techniques specific to the company and the industry 
  • Interprets Owned and Operated Standard Operating Procedures for Talent, Brand, and Operations to meet business needs of outlet stores and teams; Supporting with additional guidelines and procedures as the business needs changes/ develop 
  • Partner with cross functional visual and merchant teams for visual directives to ensure POS Campaigns and visual standards meet company time and guidelines; Provide input as needed to enhance the in-store outlet experience 
  • Partners with Store Managers and Inventory analyst to ensure appropriate stock levels weekly; preparing in advance for promotional and peak seasons. Utilize business trends inventory trends to provide usable information 
  • Ensures compliance in key operating issues (audits, loss prevention, policy, procedures); trains Store Managers on methods to ensure compliance, improve productivity and reduce shrink 
  • Support new store growth initiative through talent selection and development, operational planning and execution, and store team education to deliver on overall brand expectation 
  • Ensures that stores are hitting maximum volume potential through driving in potential new client base through local in-store events, community partnerships and internal store marketing and clienteling 
  • Build key corporate office partnerships, communicating as needed relevant business information, and to gain support for on-going field needs present and future as changes occur through the store fleet growth 

Qualifications of a PANDORA District Manager: 

  • 5-8 years of multi-unit leadership experience in a luxury goods or comparable retail environment 
    Proven track record of increasing sales and store profitability 
  • Exceptional communication skills, both verbal and written with the ability to communicate with all levels of the organization 
  • Outstanding organizational skills with ability to meet deadlines and deliver high level written and verbal responses. Demonstrates a high level of administrative competence. Excels in simplifying systems and reducing paperwork 
  • Microsoft office applications including but not limited to Excel and PowerPoint 
    Ability to travel up to 50% 

    Please apply to the email address and include the job title and location in the subject line: NAMRetailcareers@pandora.net


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