Human Resources Generalist

Created: 22-03-2021

Deadline: 25-04-2021

Category: HR

Location: Baltimore, Maryland

Under the direction of the Human Resources Business Partner, the Human Resources Generalist will drive results for all human resource efforts for assigned store regions/districts. The HRG participates in the development of human resource policies and programs including employee relations, talent acquisition, compensation and other functions. He/ She will provide coaching and counselling to management and employees in order to enhance individual contributions. He/ she will provide HR support to various departments in the organization. It is essential that he/ she is able to work independently and make sound HR related decisions.

Essential Functions:

Talent Management:

  • Develops an effective partnership with retail leadership teams through consultation on human resources strategic and operational issues as it relates to the strategic business plan.
  • Collaborates with management and employees to identify and resolve issues achieving a balance between business’ needs and employee needs.
  • Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counselling managers and employees.
  • Investigates, analyzes, and makes appropriate recommendations regarding complex employee relations issues filed internally, exercising influence appropriately.
  • Provides coaching, counsel, and direction to Associates, Store Managers, District Managers, and Regional Managers across the US to ensure fair employment practices and compliance with employment legislation.
  • Ensures fair treatment for all associates at all levels.
  • Actively monitors case load volumes to ensure effective response and resolution
  • Assists in managing projects that help to proactively improve the positive workplace in all our stores.
  • Ensures that we are in compliance with the Company’s policies as well as Federal and State laws.
  • Uses critical thinking to effectively solve human resource issues; provide conflict resolution when required.
  • Assists management to leverage talent among work groups.
  • Assists in evaluation of reports, decisions, and results of department in relation to established goals.

Talent Acquisition:

  • Partners with the Human Resources Business Partner and hiring managers to ensure appropriate organizational acculturation and acclamation through orientation and on-boarding services.
  • Assist with interviewing store management when necessary.


  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  • Partners with the HR Business Partner in reviewing operating practices and procedures, determine whether improvements can be made and work to implement changes as appropriate.
  • Plan, facilitate and/or execute on assigned projects


Something About You:


  • A minimum of 3 years of Human Resources experience or a combination of education and work experience.
  • Experience supporting the retail industry preferred
  • Experience with California employment law required
  • Specialized training in recruitment, and employee relations preferred.
  • SHRM-CP or PHR preferred
  • Excellent computer skills in Microsoft Office primarily Word, Excel and PowerPoint.

Personal Competencies:

  • Attention to detail, with strong organizational, analytic and problem-solving skills.
  • Must be able to maintain high level of confidentiality.
  • Responsive to employee needs while maintaining professionalism, respect and consideration of others.
  • Demonstrates flexibility and the ability to quickly adapt to change in the work environment.
  • Demonstrates accuracy and thoroughness and monitors work to ensure quality.
  • Knowledge of principles and practices of human resources administration.
  • Effective oral and written communication skills, excellent interpersonal skills and conflict management skills.
  • Ability and willingness to work required hours as needed.

Travel Required: less than 10%

If you are interested in this position, please send your resume to

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