Retail Operations Specialist

Essential Functions:

• The Retail Operations Specialist must have a strong understanding of the Internal Sales organization and Retail store needs and know how to build effective processes in order to meet those needs. This includes:
• Develop and maintain professional relationships with corporate office personnel and field teams in order to best understand organizational needs.
• Developing effective sales tools and communications, processes, and direction through cross functional collaboration with corporate office (NAM Region and CPH), field, management, and external field teams
• Lead given projects through developing communication structure and managing timelines, keeping all parties updated, holding others accountable for meeting set timelines, and ultimately meeting deadlines in the following areas.
• Store Workload planning, Store communication, Policy & Procedure, store maintenance & facilities, creation of sales tools & resources, Vendor management, procurement, new store initiatives, special projects, support conferences & meetings.
• Maintain quality service by following organization standards, developing, and recommending needed improvements as necessary.
• Travel to corporate shows and meetings as necessary. Conduct quarterly field visits with identified goals
• Ensure PANDORA Americas Strategic Priorities and Life Values are consistently adhered to and incorporated into daily tasks including: professional relationships, processes, material development, and communications

Something About You:

• Bachelor’s degree
• Minimum 3-5 years’ experience in a retail operations role
• Ability to develop procedures for new processes or initiatives
• Exceptional interpersonal skills
• Excellent verbal and written communication skill
• Retail Business acumen
• Excellent organizational skills with high attention to detail
• Ability to multi-task and manage multiple projects at once
• Self-starter, with ability to work independently
• Creative, proactive problem solver
• Must demonstrate outstanding service orientation
• Ability to set and meet aggressive deadlines and goals
• Represent PANDORA brand positively, internally and externally
• Ability to remain calm and competent under pressure
• Proficient in all Microsoft Office/Outlook.
• Intermediate to Advanced in Excel: Compounded formulas, pivot tables, links to data feeds

Travel Required: less than 10%

If you are interested in this position, please send your resume to PandoraUSCareers@pandora.net

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