Store Manager - Chestnut Hill

Created: 08-06-2021

Deadline: 30-08-2021


Location: Newton, Massachusetts, US

PANDORA Store Managers know everything about our product, immerse themselves into our Brand and culture, and take pride in providing every guest with a best-in-class customer experience. They are constantly looking to hire and develop top talent, while maintaining a focus on excellent sales results. Whether it be learning new merchandise collections, developing a strong client base or strengthening store operations, PANDORA Store Managers work with beautiful products and amazing people that challenge, inspire and develop them daily.

Responsibilities of a PANDORA Store Manager:
Genuine love and passion for PANDORA, and PROUD to be a Brand Ambassador
Ensure desired brand philosophy and experience is being fostered through customer interactions
Build a high performing selling environment that is committed to exceeding customer’s expectations and delivering the highest level of customer service at all times.
Mentor, lead and encourage a team that is accountable for store results and consistently achieves key store metrics
Implement action plans to improve key performance indicators to maximize business
Foster an inspiring environment for learning, and support the ongoing development of the store team.
Recognize performance through “in the moment” coaching
Hire, train and inspire a best-in-class sales team
Build a network of qualified talent within the community to fill open positions
Partner with visual merchandising to implement directives, and ensure compelling visual standards are met at all times.
Maintain optimal floor coverage and schedules to maximize store productivity
Identify, document and resolve performance issues and policy violations in partnership with the District Manager and Human Resource representative.

Qualifications of a PANDORA Store Manager:
4-6 years of leadership experience in a luxury goods or comparable retail environment
Proven leadership skills and the ability to communicate effectively with all levels within the organization
Strong business acumen with the ability to confidently analyze selling reports and speak to the store’s business
Demonstrates the ability to recruit, coach and develop
Results driven leader with the ability to inspire and create a highly collaborative selling environment

If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, colorful world. Come SHINE with US!

Please apply using the email address below, including the job title and location in the subject line:

To view our US Applicant Privacy Policy, please visit