Customer Relations Representative Turkish (m/w/d)

Created: 03-06-2020

Deadline:

Category: Operations

Location: Hamburg Allermöhe

Are you a patient and flexible team player, who can smile through the phone and has a strong focus on customers? Would you like to be part of a dynamic and highly international Customer Relations Team? Then Pandora will be the right company for you!

MAIN JOB RESPONSIBILITIES

You will take care of our Stores and Partner as well as consumers across the EMEA Region. On the one hand you’ll assist our stores and Partners over the phone and email with their diverse inquiries. To deliver the best support you’ll be in close contact with other Departments regarding order processing and shipping. On the other hand you’ll answer questions about our products, promotions and handle product claims from our customers.

PROFESSIONAL AND PERSONAL QUALIFICATIONS

  • High Motivation and Engagement
  • Strong written and verbal communication skills
  • Strong customer service orientation
  • Resilience against stress
  • Good teamworking skills
  • Reliability
  • Strong Can-Do-Attitude
  • You have native speaker skills in TURKISH and possess strong verbal and written skills in ENGLISH
  • Further language skills are an advantage
  • You have basic knowledge about MS Office (Outlook, Excel)

 

THE REWARD

Our people are an integral part of our success. Our commitment to your career progression is just the start. We offer a competitive rewards package which will convince you. Our generous benefits package includes:

  • Fair salary
  • Generous employee discount on Pandora product
  • Free massage monthly
  • Subsidy on HVV Profiticket
  • An online bonus platform and discount on Gym Membership
  • Parties and incentives throughout the year
  • Breakfast and lunch as well as free beverages and seasonal fruits provided daily
  • Company pension scheme employer financed with 4%
  • Electric heigh-adjustable desks
  • 40 hours week with overtime reduction

If you are interested in this position and feel you have the relevant skill set then we’d love to hear from you! Please click here to apply!