Technology Masters Graduate

Created: 08-06-2021

Deadline: 15-08-2021

Category: Digital

Location: Warsaw, Poland

Pandora is looking for a great problem solver, with a passion for technology, that we can train and develop as a part of our global IT service management team. If you have a desire (and the ability) to get trained up to become a specialist, this could be an opportunity for you.

Pandora is looking for a great problem solver, with a passion for technology, that we can train and develop as a part of our global IT service management team. You will need a relevant technology focused degree and masters, with a desire (and the ability) to get trained up to become a specialist in the ServiceNow platform, as a certified administrator.

Enterprise scale ServiceNow, working with a major program of increased scope.
As part of our IT Service Management Team you will actively take responsibility for managing and keeping the advanced workflows and integrations to our ITSM tool, ServiceNow, up-to-date. The ServiceNow Administrator that will focus on platform support and incident handling. A typical day will include working from both a platform incident queue as well as participating in development projects. 
This role is a part of Pandora’s strategic commitment to its investment in digital transformation, in order to drive growth. This requires talented problem solvers that can adapt to change and rise to challenges. 
This individual will work with PANDORA's internal ServiceNow team on related tasks such as user support, configuration, platform enhancement and development.

Main responsibilities

  • The ideal candidate will perform day to day support and maintenance, work with the functional team to develop solutions
  • This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
  • This role will be responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications.
  • Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed
  • This person will develop, configure, and improve core and custom applications and work directly with end users to resolve support issues.
  • Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances



A bit about you

Ideally you are a positive and practical team player, an individual that enjoys picking up a problem, the analysis of the details and methodically working through to a clean and simple solution. It is likely that you will have some of the following:

  • A passion for IT technology.
  • Preferably 2+ years’ relevant experience in a technology based student role.
  • A desire to become certified in ServiceNow Foundations/ServiceNow System Administrator
  • Retail knowledge is considered an advantage.
  • An understanding of ITIL
  • Exposure to some basic scripting in one of the following: JavaScript, HTML, CSS, AngularJS, JSON, PowerShell


Additional information

Level – Global Career Band 5


Did we get your attention? 
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact: 
 
Simon Shott
Recruiter / Global HR
extsisho@pandora.net

If you see yourself in the position and would like to become a part of Pandora’s future PLEASE CLICK HERE TO APPLY. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com


About Pandora 
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 26,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 19.0 billion (EUR 2.5 billion) in 2020.