Assistant Store Manager

Created: 18-10-2019


Location: Cavendish, South Africa

Do you want to join one of the world’s leading jewellery brands and one of the world’s best employers and do you want to play a vital role in PANDORA continued success? Pandora is looking for an Assistant Store Manager

Key Tasks

  • Assisting the store manager with the day to day store operations and ensuring appropriate delegation of responsibility when absent
  • Promoting a good work environment to maintain employee morale and motivation
  • To participate in day to day customer service alongside the sales assistants
  • To support the store manager on a day to day basis
  • To ensure that a nominated sales assistant is appointed as a deputy if needed
  • To support the store manager in the effective communication of details for all new product ranges ensuring the correct sales information and demonstration technique is used and ongoing
  • Ensure all staff dress and conduct meets required company standards including wearing of company approved jewelry combinations
  • Ensure when appropriate all staff data- capture customer details for the in house data base.
  • All customer complaints are dealt with quickly and effectively or escalated the store manager or Retail Director for resolution where necessary, promoting best practice in service excellence
  • Ensure a high level of cleanliness and hygiene across all areas of the store.

Key Competencies and Requirements

  • Continuously have a professional, smart and well-groomed appearance according to the national dress code
  • Continuously work using the Pandora way of selling
  • Ability to operate under pressure
  • Effective management skills (time management, planning, organizing)
  • Excellent communication skills (clear, concise, understandable)
  • Take ownership and responsibility for appointed tasks
  • Build excellent working relationships to obtain goals
  • Cross culture understanding
  • Min 1 year experience preferred but not required


If you see yourself in the position and would like to become a part of the PANDORA world please click here to apply