Posted: 11 Apr 2019

Deadline: 11 Apr 2019

Location: Santa Rosa, CA

PANDORA Store Manager’s know everything about our product, immerse
themselves into our Brand and culture, and take pride in providing every guest
with a best-in-class customer experience. They are constantly looking to hire
and develop top talent, while maintaining focus on excellent sales results.
Whether it be learning new merchandise collections, developing a strong client
base or strengthening store operations, PANDORA Store Manager’s work with
beautiful products and amazing people that challenge, inspire and develop them

Responsibilities of a PANDORA Store Manager:
    Genuine love and passion for PANDORA, and PROUD to be a Brand Ambassador
  • Ensure desired brand philosophy and experience is being fostered through customer interactions

  • Build a high performing selling environment that is committed to exceeding customer’s expectations and delivering the highest level of customer service at all times.

  • Mentor, lead and encourage a team that is accountable for store results and consistently achieves key store metrics

  • Implement action plans to improve key performance indicators to maximize business

  • Foster an inspiring environment for learning, and support the ongoing development of the store team.

  • Recognize performance through “in the moment” coaching

  • Hire, train and inspire a best-in-class sales team

  • Build a network of qualified talent within the community to fill open positions

  • Partner with visual merchandising to implement directives, and ensure compelling visual standards are met at all times.

  • Maintain optimal floor coverage and schedules to maximize store productivity

  • Identify, document and resolve performance issues and policy violations in partnership with the District Manager and Human Resource representative.

    Qualifications of a PANDORA Store Manager:

  • 4-6 years of leadership experience in a luxury goods or comparable retail environment

  • Proven leadership skills and the ability to communicate effectively with all levels within the organization

  • Strong business acumen with the ability to confidently analyze selling reports and speak to the store’s business

  • Demonstrates the ability to recruit, coach and develop

  • Results driven leader with the ability to inspire and create a highly collaborative selling environment

    If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, colorful world. Come SHINE with US!

    Please apply using the email address below, including the job title and location in the subject line:

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 32,000 people worldwide of whom more than 14,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, PANDORA’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
See all our products and collections on