Posted: 12 Jun 2018

Deadline: 30 Jun 2018

Location: Baltimore, Maryland

The Ecommerce Analyst will play an integral role in helping PANDORA achieve its ambition of driving global growth by building strong and sustainable ecommerce markets. The successful candidate will be focused on supporting and delivering proactive, actionable insights while bringing awareness to revenue increasing opportunities from the Americas websites. The Ecommerce Analyst works collaboratively with many global functions including, but not limited to: finance, IT, marketing, merchandising and customer service (to facilitate understanding and optimization of our online experiences). 
Hands on expertise working with Adobe Analytics or Google
Analytics supporting ecommerce teams is a critical focus for this position. 

Essential Functions
• Develop and maintain daily, weekly, monthly dashboards for the Americas ecommerce markets (Canada, North America, Brazil, Mexico); participate in weekly business review meetings; identify business trends, functional issues and product opportunities for optimizing sales and margin. 
• Collaborate with members of the global analytics team to assemble cross-functional analysis and develop benchmark criteria for measuring online metrics performance.
• Help drive the automation of analytics and socialize KPI reporting within the organization. 
• Collaborate with Global Marketing and Brand Experience to optimize creative campaigns; coordinate development of analytics to enhance campaign performance and drive awareness. 
• Interpret complex customer & business data to develop an organized set of conclusions/recommendations. 
• Provide analytic leadership including, but not limited to, business case support, international market expansions, quarterly Digital Council meetings, annual plan & forecast process. 
• Support the continued enhancement and evolution of our analytics capabilities to a best-in-class level; stay abreast of industry trends and innovations and drive new analytics initiatives that contribute to business goals. 

Educational Background: BA/BS 

Experience: 5-8 years

Job Specific: Ecommerce Analytics

Personal Competencies:
• The person must have an established record of accomplishment in Ecommerce Analytics or similar role. The candidate must be a strong communicator and have a sharp analytical approach. The candidate must be comfortable working in a matrix environment. 
• Previous analytics experience and technical qualifications: 
• 5+ years of direct and hands-on Ecommerce experience providing solutions in a large global company. 
• Experience applying an ecommerce lens to segment and category growth. 

Computer Skills:
• Experience with Adobe Analytics AND Google Analytics a plus. 
• Experience with Business Intelligence & reporting tools such as Qlikview Business Objects is a plus.
• Advanced skills with all Microsoft Office Software for the creation of management reports, presentations, and analysis.  

Other Skills:
• Skill merging diverse data from different platforms, formats and environments.
• Conceptual thinker with proven analytical & problem solving skills to see 'big picture'. 
• Ability to work in a fast-paced environment.

Hands on expertise working with Adobe Analytics or Google Analytics supporting ecommerce teams is a critical focus for this position

If you are interested in this position, please send your resume to

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,400 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 25,300 people worldwide of whom more than 13,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2017, PANDORA’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
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