Credit Controller

Posted: 3 Apr 2019

Deadline: 3 May 2019

Location: Warsaw

Ensure a proactive credit control function with efficiency and quality according to predefined standards and work processes. Furthermore, it is required to build and maintain professional relationship with PANDORA internal and external customers, to ensure smooth running of accounts and encourage timely recovery of payments.


  • Proactive collection of cash from overdue debtors.
  • Conduct credit analysis on customers.
  • Issue customer statements and dunning letters.
  • Resolve customers' queries around outstanding invoices.
  • Review provisions for bad debt.
  • Escalate accounts where appropriate to litigation.
  • Support the team and department in the delivery of team and company objectives.
  • Involve in audit queries.
  • Ad hoc requests from Supervisor.
  • Deliver service in line with agreed controls, policies and procedures.


  • Minimum 2 years of experience with credit control or accounts receivable department, preferably from Shared Services.
  • Fluent English is a must.
  • Good knowledge of Microsoft Office tools and particularly MS Excel.
  • Confident communicator with a strong and effective telephone manner.
  • Excellent written and verbal communication skills.
  • Preferably knowledge of Microsoft Dynamics AX or similar ERP system.
  • The ability to work under pressure and to deadlines.
  • Positive attitude with a flexible approach.
  • International mind-set.
  • Ability to build and establish a good working relationship within the organization.
  • Experience in working towards targets.

If you possess the required competencies and are ready to join a team of passionate individuals, please send us your application.

For more information about our Shared Service Centre please visit:

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The controller of your personal data as disclosed in the job application documents is Pandora Jewelry Shared Services Sp. z o.o.  with its registered office in Warsaw at the address: ul. Komitetu Obrony Robotników 45D, 02-146 Warszawa. Your personal data will be processed for the purpose of conducting the recruitment process. Without your separate consent your personal data will not be made available to any recipients of data within the meaning of art. 7 cl. 6  of the Personal Data Protection Act of August 29 of 1997. You have the right to access your data and amend them at any time. You are free to submit your personal data, however if you refuse to do so the purpose, as referred to above cannot be pursued.

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 32,000 people worldwide of whom more than 14,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, PANDORA’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
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