PANDORA

Location

HEAD OF SALES

Posted: 7 Jun 2018

Deadline: 31 Jul 2018

Location: Madrid, Spain


CAN YOU SEE THE BIGGER PICTURE WHILE WORKING IN A COMPLEX AND EVERCHNAGING RETAIL ENVIROMENT? WILL YOU APPROACH STAKEHOLDE MANAGEMENT WITH BOTH PROFESSIONALISM AND A CAN-DO-ATTITUDE? DO YOU WANT TO JOIN ONE OF THE WORLD’S LEADING JEWELLERY BRANDS AND PLAY A VITAL ROLE IN ITS’ CONTINUED SUCCESS?

Pandora is looking for an experienced and skilled Head of Sales to help start up a new team focused on the Spanish market and realize the company’s vision as well as achieving important strategic goals. The role will be based in the city of Madrid and report directly to the Country Manager in Spain.
 
As the Head of Sales you will manage and direct sales activities for Spain both for the Retail (Owned & Operated and Franchising) and Wholesale channels. You will work toward achieving both sales & profit targets and a superior consumer experience in accordance with the business philosophy.
 
You will be overall responsible for both the business development and for the operational results of the stores, supervising the sales activities in the local market, in order to meet sales, profit and revenue growth targets and a superior consumer experience. Within the framework of the Southern European Cluster, you will support the Country Manager as an active business partner in the management and development of the country business.
 
MAIN JOB RESPONSIBILITIES
 
SALES
  • Develop and deliver an integrated Sales strategy across PANDORA’s network of Owned & Operated, Franchise and Wholesale, ensuring the alignment with the international HQ strategy for sales
  • Detecting the trends of the market and adjust the strategy, define and stir necessary measures to adapt
  • Devise sales and profit forecasts and budgets for Owned & Operated, Franchise and Wholesale, and achieve them
  • Monitor and analyze commercial and operational KPIs to inform decision making
  • Responsible for Profit & Loss only for the Owned & Operated channel
  • Lead continuous improvement of “smart” reporting capability
  • Cultivate strong relationships with franchise and multi-branded partners
  • Identify opportunities to optimize the consumer experience (including technology)
  • Maximize volume and revenue in Key Accounts by utilizing fact-based selling methods and cultivate strong relationships with customers across all channels
 
PLANNING & BUDGETING
  • Participate in short term and long term planning processes (budget, forecast and business plan)
  • Responsible for the assigned areas/functions of the budgeting process
 
TEAM MANAGEMENT
  • Inspire and motivate the sales team to maintain a high performance culture
  • Provide guidance and coaching to proactively build knowledge and skills to achieve business objectives
  • Contribute to a highly effective and united management team and serve as a role model for the PANDORA values
 
COMPLIANCE
  • Ensure the safety and security of assets and resources
  • Ensure PANDORA meets legal and ethical obligations in relation to commercial compliance
 
SOUTHERN EUROPE BUSINESS PARTNERSHIP
  • Support the Managing Director as an active business partner in the management and development of the countries’ business
  • Responsible for visiting the shops, sharing best practices, identifying strengths and areas of improvement, promoting corrective actions and following-up the related action plans

PROFESSIONAL AND PERSONAL QUALIFICATIONS
  • Mastery of MS Office (Excel and PowerPoint)
  • Fluent in English and Spanish
  • Strong retail, franchise and wholesale background and knowledge
  • Proven financial and business acumen and strong analytical capability, keeping up to date with competitor information and market trends, identifying business opportunities for PANDORA, at all times demonstrating financial awareness, controlling costs and added value
  • Detail oriented without losing the big picture
  • Broad understanding of all elements of the retail mix from category management, operations, marketing and brand
  • Strong interpersonal skills and excellent ability to communicate, in order to gain clear commitment with strong negotiation and persuasion skills
  • Customer focus, setting high standards for quality
  • Leadership in order to deliver a clear direction, setting correct standards of behavior, delegating work appropriately and fairly, providing development opportunities and coaching when and where required
  • Works in a strategic manner to realize organizational goals, setting and developing strategies, and developing a vision for PANDORA’s future potential.
  • Initiative and decision making
  • Excellent organizational and planning skills, ability to deal with situations where multitasking is frequently required
  • Ability to prioritize and manage time wisely in a fast-paced environment, meeting work deadlines effectively
  • Passion for work and the product
  • The ideal candidate has solid experience in a similar role in an international retail/fast fashion/life-style/beauty organizatioN

WE OFFER
You will be part of a fast growing company in an exciting business. You will work in an international environment of can-do spirited, passionate and performance driven people. Furthermore you will be cooperating with stakeholders in different markets and functions and have great opportunities for personal development.
 
CONTACT
If you see yourself in the position and would like to become a part of the PANDORA world please click here to apply.
 
 
 
 
 
 

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,400 concept stores.
 
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 25,300 people worldwide of whom more than 13,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2017, PANDORA’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
 
See all our products and collections on www.pandora.net