eCommerce Analyst

Posted: 3 Dec 2018

Deadline: 28 Feb 2019

Location: London

PANDORA UK is looking for an eCommerce Analyst to provide crucial
analytical support for PANDORA UK

The eCommerce Analyst will report directly to the Head of eCommerce and work closely with local and central teams. This person will define key performance parameters and create regular reports in order to track progress and provide insight, driving online business growth.

Successful candidate will be commercially focused in driving online sales and working as a support within the team.

The role will include, but will not be limited to:

  • Produce and maintain centrally aligned sales and KPI reports for weekly and monthly reporting, working closely with the eCommerce Trader and Digital Marketing Manager to do so.
  • Become the Adobe Analytics and BI tools team expert within the team, providing relevant provide analytics and systems training to teams where relevant
  • Work closely with the eCommerce manager to provide core insights from data to suggest a/b tests that drive fundamental improvements to the site performance
  • Assist the eCommerce Trader with online behavioural reporting in order to trade the site effectively and efficiently
  • Support the Digital marketing team across attribution projects, campaign tracking, tag management and understanding the online customer journey
  • Support the CRM team with data segmentation analysis and actionable customer insights
  • Responsible for creating and presenting post promotion and campaign analysis to be presented to wider teams and senior management
  • Work closely with local and regional merchandising teams to report on online product and category performance and provide stock status updates
  • Support with techniques for the eCommerce forecast and enhance project insight for the business
  • Evaluate the consumer and website behavior across all Digital channels across SEO/PPC Affiliate, Email and Display and implement segmentation such as behavioural analysis
  • Identify cost-reduction or process-improvement online fulfilment opportunities
  • Notify the project team about abnormalities or variances through ad-hoc analysis

It is essential the successful candidate can demonstrate the ability to communicate complex analytical findings to all business stakeholders and is comfortable with challenging opinions using the data findings to support. They will also need to have a proven track record of identifying growth opportunities for the business from data analysis

To apply candidates need to have:

  • 3 – 5 years’ experience  in a data analytical or ecommerce trading role
  • Previous experience in merchandising or working closely with the merchandising team
  • Analytical skills with understanding of measuring stock, margins, sales and returns in a report format
  • Advanced Microsoft Excel proficiency
  • Degree in Maths, Economics, Statistics, Physics or Business
  • Experience working in Adobe Analytics or similar
  • Knowledge and application of best practice customer insight principles


If you have the relevant skill set and welcome the opportunity of working in an ever-evolving retail environment, then take the first step to starting your career with us and APPLY HERE.


PANDORA Jewellery offers a generous benefits package that includes the below and more:

  • A highly competitive salary and bonus offering
  • 22 days holiday, increasing to 25 days after 3 years continuous service
  • 3pm Friday finish all year round
  • Breakfast and lunch provided daily
  • Flexible working hours
  • Season ticket loan
  • Cycle to work scheme
  • Private medical and dental insurance
  • Considerable employee discount on all PANDORA product
  • Jewellery Uniform Allowance
  • Perkbox - an online portal providing discounts on gym memberships, cinema tickets, restaurants, holidays and retailers including ASOS, L'OCCITANE, Adidas and more
  • Income protection and life insurance
  • Company pension scheme
  • Parties and events throughout the year

    PANDORA Jewellery UK Ltd is an equal opportunities employer.

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 32,000 people worldwide of whom more than 14,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, PANDORA’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
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