Cluster leadership team
  • Sara Bergiotti
    General Manager, Southern Europe & MEA cluster
    Sara Bergiotti
    General Manager, Southern Europe & MEA cluster
    Sara Bergiotti is the General Manager of the Southern Europe & MEA cluster and has been with Pandora since 2016.

    Sara Bergiotti is an accomplished business leader with extensive experience in the retail industry. Currently serving as the General Manager of the Southern Europe, Middle East and Africa cluster at Pandora, she has been an integral part of the company's growth and success. Sara joined Pandora in 2016 as the Sales Director for Italy and quickly expanded her role and responsibilities, playing a crucial role in the company's commercial success.

    A native of Italy, Sara brings a deep understanding of the local market and a passion for delivering exceptional customer experiences.

  • Sonia López Delgado
    General Manager, British Isles cluster
    Sonia López Delgado
    General Manager, British Isles cluster
    Sonia López Delgado is the General Manager for the British Isles cluster and has been with Pandora since July 2018.

    Sonia López Delgado is the General Manager for the British Isles cluster and has been with Pandora since July 2018.

    Sonia joined Pandora in 2018 as Country Director for Pandora in Spain, one of the two leading markets in Western Europe, before being appointed as General Manager for the  Northern Europe cluster in 2021. Sonia has extensive experience within sales, marketing and merchandising across Europe with a strong background in retail. Before joining Pandora, she was General Manager Iberia at The Body Shop. Previously, she held senior positions at LVMH Fragrances Brands and El Corte Inglés.

    Sonia is Spanish and has a Master in Sales & Marketing from ESIC Business and Marketing School.

     
  • Olivier Kessler-Gay
    General Manager, Western Europe cluster
    Olivier Kessler-Gay
    General Manager, Western Europe cluster
    Olivier Kessler-Gay is the General Manager for the Western Europe cluster and has been with Pandora since June 2020.

    Olivier comes from the position of VP & General Manager at the VF Corporation - an American worldwide apparel and footwear company. He has 20 years of experience from global companies in luxury & apparel lifestyle, both in emerging and mature international markets. He spent 6 years as General Manager for Cartier Spain/Portugal.

    Olivier is French and has a Master degree in business administration from ESSEC Business School and is a Harvard Business School Alumni

  • Thomas Knudsen
    General Manager, Greater China cluster
    Thomas Knudsen
    General Manager, Greater China cluster
    Thomas Knudsen is the General Manager for the Greater China cluster and has been with Pandora since December 2009.

    Thomas has during his +15 years with Pandora been involved in establishing several subsidiaries and distributor markets. Latest, he held the role as General Manager for the Eastern Europe Cluster, just as he has managed the Pandora business in the Middle East & Africa for several years. Prior to Pandora, Thomas was with ECCO Shoes in Business Development, where he started his career as a management trainee.

     

    Thomas is Danish and holds a certificate in Business from “Business Academy South West”, Denmark. He has completed Pandora Life Leadership programme at Harvard business School and courses through INSEAD.

  • Luciana Marsicano
    General Manager, Latin America cluster
    Luciana Marsicano
    General Manager, Latin America cluster
    General Manager, Latin America cluster and has been with Pandora since June 2023.

    Luciana Marsicano is the General Manager for the Latin America cluster and has been with Pandora since June 2023. Most recently, she held the role as Country Vice President, Canada.

    Luciana Marsicano brings with her over a decade of extensive experience within the jewellery industry, including from Brazil. Luciana has many years of experience within growing global brands. She previously held positions within marketing, management and trade e.g. at Tiffany & Co, PepsiCo and Reckitt Benckiser.

    Luciana is Brazilian and holds a Graduate Course in Marketing from the Fashion Institute of Technology, a Graduate Course in Marketing from Escola Superior de Propaganda eMarketing (ESPM) and a Bachelor’s degree in Business Administration from Fundação Getulio Vargas's São Paulo School of Business Administration.

  • Travis Liddle
    General Manager, Australia & New Zealand cluster
    Travis Liddle
    General Manager, Australia & New Zealand cluster
    Travis Liddle is the General Manager for the Australia & New Zealand cluster and has been with Pandora since June 2020.

    Travis joined Pandora in 2020, bringing with him nearly two decades of strong retail and leadership experience with numerous well-established Australian companies. In the years he’s been with Pandora, Travis has been integral in securing growth and brand penetration in the wider Pacific region.  

    A native Australian, Travis possesses a profound understanding of the local market and a unique ability to offer a world-class customer experience.  

  • Thomas Hansen - General Manager, Northern Europe cluster
    Thomas Hansen
    General Manager, Northern Europe cluster
    Thomas Hansen - General Manager, Northern Europe cluster
    Thomas Hansen
    General Manager, Northern Europe cluster
    General Manager, Northern Europe cluster and has been with Pandora since 2013.

    Thomas Hansen is the General Manager for the Northern Europe cluster and has been with Pandora since 2013.

    Thomas joined Pandora in 2013 and has a strong background from several Global Office roles, as Sales Director in Northern Europe, and latest as Vice President of Retail Excellence and Customer Experience. Before joining Pandora, Thomas was working as a consultant at Deloitte. 

    Thomas is Danish and has a Master in Accounting, Strategy and Control from Copenhagen Business School.

     
  • Luciano Rodembusch
    General Manager, North America cluster
    Luciano Rodembusch
    General Manager, North America cluster
    Luciano Rodembusch is the General Manager for the North America cluster and has been with Pandora since August 2021.

    Luciano Rodembusch joined to Pandora from Tiffany & Co., where he spent more than 10 years in international leadership roles, most recently as SVP Americas. Luciano has many years of experience within growing global brands, focus on the consumer and the jewellery industry. He has previously held positions in sales, marketing and management at Diageo, Bristol-Meyers Squibb and Procter & Gamble.

    Luciano is Brazilian and has an MBA in business administration from Fundação Dom Cabral in Brazil.